Qualifying Symptoms

The following symptoms are the “Identified Symptoms” for purposes of the settlement:

Class Computer Models Covered by the Settlement Agreement
Distorted or scrambled video on the computer screen
No video on the computer screen even when the computer is on
Random characters, lines or garbled images on the computer screen
Dell, Hewlett-Packard, and Sony
Intermittent video issues
Dell, Hewlett-Packard
Failure to detect the wireless adaptor
Failure to detect the wireless network
Hewlett-Packard systems only.
Certain versions of the following HP models do not contain an NVIDIA MCP:

If your system does not contain an NVIDIA MCP, you are not entitled to replacement or reimbursement for a wireless problem, and the administrator may deny your claim.

    Request a Claim Form

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    • Claim Forms will be sent within 7 business days of the request.